Heart dish - Valentine's Day

Cancellation Policy & Disclaimer

Please note that the class is subject to cancellation if the minimum student enrollment is not achieved. We will contact you 3 days before. Late arrival : To respect others, no entry will be permitted 15 minutes after the scheduled start time. Note that the instructional demonstration will not be repeated for late arrivals. All bookings and purchase are non-refundable. No exceptions. Rescheduling: Single Classes Reschedule Window: Request must be made at least 4 days (96 hours) before the start time. Late Reschedule Fee: A $35 fee per spot applies for requests made after the 4-day window. Transfer: Registration may be transferred to another individual if you cannot attend. 2 & 4 Week Courses Make-Up Classes: No make-up classes are provided. Reschedule Window (Full Course): Request must be made at least 5 days (120 hours) in advance. Late Reschedule Fee (Full Course): A $75 fee per spot applies for late requests. Missed Sessions: The instructor will complete your project(s) (clear glaze only) if you miss the trimming or glazing session. 6 & 8 Week Courses Make-Up Class: One make-up class may be accommodated, subject to scheduling and availability. Request Window: Must be submitted within 24 hours of the missed session. Note: Make-up classes are first come, first served and are not guaranteed. Reschedule Window (Full Course): Request must be made at least 5 days (120 hours) in advance. Late Reschedule Fee (Full Course): A $100 fee per spot applies for late requests. Missed Sessions: The instructor will complete your project(s) if you miss the final two sessions. We appreciate your understanding of our cancellation policy, as it allows us to manage class capacity effectively and provide the best possible experience for all participants. Disclaimer: We aim for a safe and memorable pottery experience. While we strive for the best results, the firing process and clay properties can cause unpredictable variations. Pottery Dream offers no explicit or implied guarantee regarding the quality of fired work. By using the studio, you agree that you will not hold us responsible for any damage or defects, and no refunds will be issued for pieces that fail or are damaged in the kiln. Your safety is our top priority. However, we expect all participants to exercise caution, strictly adhere to safety guidelines, and ask for assistance whenever necessary. If you have any questions or need assistance, feel free to contact our team and send us an email.